26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain


Vodafail.com is no longer accepting complaints.
Over the past 6 months traffic to Vodafail has declined significantly. Therefore we have closed off Vodafail to new complaints. We think you will find more joy in posting on any one of these fine product / brand review sites.

You can also post directly on the Vodafone community forums.

Other People's Gain


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20990 Someone from Somewhere else thinks their gain is not yet realised at 29 Feb 2012 05:09:47 PM
Going to the telecommunications ombudsman right now.
feeling good

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19292 Someone from Somewhere else thinks their gain is INTENSELY GREAT at 28 Aug 2011 09:35:58 PM
i switched to another provider :D

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18420 Someone from Somewhere else thinks their gain is Perfect at 16 Jun 2011 11:02:38 PM

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18281 Someone from Somewhere else thinks their gain is www.iHateVodafoneEgypt.com at 3 Jun 2011 10:41:30 PM
I'm the person behind www.iHateVodafoneEgypt.com :)
Vodafail.com inspired me :)
Hate Vodafone is globe franchise.
5 Jun 2011 11:28:03 PM: Nice job! that is an awesome website!

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14111 Someone from Somewhere else thinks their gain is Great at 22 Jan 2011 07:15:42 AM
Changed mobile companies
22 Jan 2011 09:28:30 AM: LOL, that is a total win !!

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9564 Someone from Somewhere else thinks their gain is Fantastic at 31 Dec 2010 01:09:36 PM
Vodafone granted me another month to pay my bill, no questions asked. I'm a recent graduate with no job, and no money. The person I talked to didn't have to ask her supervisor or anything, just said "don't worry about it, its that time of year, have another month."

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